Insurance Defense & Workers' Compensation Investigations in Boca Raton, FL
The claim says he cannot bend or lift. The video shows him loading golf bags into a cart at a club off Glades Road.
Confidential. Written estimate before we start.
Surveillance That Settles Exaggerated Claims
Boca Raton‘s workforce is hospitality, healthcare, retail, and the grounds crews and club staff that keep the communities running. Boca Raton Regional Hospital, the assisted living facilities, the resorts on A1A, the country clubs, Town Center, and the corporate campuses along Yamato Road all generate comp claims. So do the premises claims filed by residents and visitors against clubs, condominiums, and shopping centers. Some claims are real. Some are a bad back that heals the day the checks stop.
Defense firms and adjusters have sent Wasser Investigations their Palm Beach County files since 1985. Marc Rapaport, a partner at Cole, Scott & Kissane, has said on the record that Travis Wasser gets surveillance his firm can use in defense of its cases and that it has led to favorable settlements. We document what a claimant can physically do on an ordinary day, put it in a report with a timeline, and Travis shows up for the deposition.
What We Investigate for Insurers
Workers’ compensation
Activity checks, surveillance during claimed disability periods, and verification of restrictions under Chapter 440. Common findings in Boca include unreported work at a second club, a landscaping crew, or a home-care job.
Premises liability defense
Scene documentation and witness canvass for claims against clubs, condo and homeowner associations, retail centers, and hotels, plus the claimant’s prior claims and prior injuries.
Auto liability
Post-crash surveillance of claimants alleging permanent injury under Florida’s PIP threshold, on the Glades, Yamato, and Federal Highway corridors.
Disability and long-term care
Extended activity monitoring for long-tail claims where a pattern over weeks matters more than one afternoon. A lot of Boca disability claimants play golf.
Homeowner and property claims
Verification of loss, pre-loss condition, and contractor involvement, including post-storm roof and water claims across Boca’s gated subdivisions.
Watching a Claimant Who Lives Behind a Guard Gate
Boca claimants tend to live in gated communities where security logs every unfamiliar vehicle. Surveillance means picking the subject up at the exit and staying with them through traffic on Glades Road, the Turnpike, and I-95. Club grounds are private and patrolled. Beaches, parks, and shopping centers are public and productive.
We have run surveillance in Palm Beach County for forty years. We know the public vantage points near the major gates, the parking at Town Center and Mizner Park, and the rhythm of a Boca day well enough to be in position before the subject leaves. Discretion is a legal requirement as much as a tactical one: surveillance that crosses into trespass or harassment gets excluded, and we do not hand plaintiff’s counsel that argument.
The Surveillance Package
- Timestamped, continuous video with no gaps that invite argument
- Still frames of the moments that matter, labeled by date and time
- A written activity log for every surveillance day, including days with no activity
- Chain-of-custody records for all media
- Claimant background: prior claims, prior suits, social media, current employment
- Investigator testimony at deposition, mediation, or trial
We report what we saw, including when the claimant behaved exactly as the restrictions describe. Defense counsel needs that before mediation, not after.
Questions From Adjusters and Defense Attorneys
How many days of surveillance does a claim need?
Two to three days spread over a couple of weeks is the usual start. Weekends and days after a medical appointment tend to be productive. After the first block we tell you whether to continue.
Is claimant surveillance legal in Florida?
Yes, from public places or places where the investigator has a right to be, without trespass, and without recording private conversations. Florida’s all-party consent rule under Statute 934 applies to audio, so video is shot without sound where required.
Can you confirm a claimant is working another job?
Yes. We document the claimant arriving, working, and leaving on video with dates and times, and identify the employer through records and observation.
Do you handle SIU referrals and suspected fraud?
Yes. We coordinate with your special investigations unit and prepare files suitable for referral to the Florida Division of Investigative and Forensic Services when fraud indicators are present.
How fast can you start?
Same week for most Boca assignments. We schedule Palm Beach County surveillance in blocks to make the drive from Coral Gables efficient.
Get a Written Quote on Your Claimant
Send the claim number and the restrictions. We will tell you what a surveillance block costs and when we can start.
Request a Quote