Insurance Defense & Workers' Compensation Investigations in Doral, FL
The claim says he cannot lift twenty pounds. The video shows him unloading a pallet at a warehouse on NW 79th Avenue.
Confidential. Written estimate before we start.
Surveillance That Settles Exaggerated Claims
Doral is one of the heaviest workers’ compensation zip codes in Florida. Warehouses, air cargo, freight forwarders, trucking yards, and light manufacturing put tens of thousands of people on docks and forklifts every shift. Claims follow. Some are real. Some are a bad back that heals the day the checks stop, and a claimant who is back on a loading dock for cash two miles from the one he was hurt at.
Defense firms and adjusters have sent Wasser Investigations their Doral files since 1985. Marc Rapaport, a partner at Cole, Scott & Kissane, has said on the record that Travis Wasser gets surveillance his firm can use in defense of its cases and that it has led to favorable settlements. We document what a claimant can physically do on an ordinary day, put it in a report with a timeline, and Travis shows up for the deposition.
What We Investigate for Insurers
Workers’ compensation
Activity checks, surveillance during claimed disability periods, and verification of restrictions under Chapter 440. In Doral, unreported employment is the big one: cash work at another warehouse, driving for a delivery contractor, or a side business run out of a rented bay in Medley.
Commercial auto and trucking liability
Post-crash surveillance of claimants alleging permanent injury under Florida’s PIP threshold, plus driver and fleet background on the defense side.
Premises liability defense
Scene documentation and witness canvass for claims at Dolphin Mall, the shopping centers on NW 107th Avenue, and apartment complexes across the city, plus the claimant’s prior claims and prior injuries.
Disability and long-term care
Extended activity monitoring for long-tail claims where a pattern over weeks matters more than one afternoon.
Homeowner and property claims
Verification of loss, pre-loss condition, and contractor involvement, including post-storm roof and water claims in Doral’s newer subdivisions.
Watching a Claimant Between a Guard Gate and a Loading Dock
Doral claimants tend to live in gated communities and work in industrial parks. Both are hard to surveil. A guard gate at Doral Isles or Costa del Sol means picking the subject up at the exit and staying with them through heavy traffic on NW 41st Street and the Palmetto. A warehouse district means long straight roads with no cover, security patrols, and workers who know every truck that belongs on the block.
We have run surveillance here for forty years. We know the public vantage points near the industrial corridors, the parking at Doral Central Park and Dolphin Mall, and the rhythm of a shift-work day well enough to be in position before the subject leaves the house. Discretion is a legal requirement as much as a tactical one: surveillance that crosses into trespass or harassment gets excluded, and we do not hand plaintiff’s counsel that argument.
The Surveillance Package
- Timestamped, continuous video with no gaps that invite argument
- Still frames of the moments that matter, labeled by date and time
- A written activity log for every surveillance day, including days with no activity
- Chain-of-custody records for all media
- Claimant background: prior claims, prior suits, social media, current employment
- Investigator testimony at deposition, mediation, or trial
We report what we saw, including when the claimant behaved exactly as the restrictions describe. Defense counsel needs that before mediation, not after.
Questions From Adjusters and Defense Attorneys
How many days of surveillance does a warehouse comp claim need?
Two to three days spread over a couple of weeks is the usual start. Early mornings, when a claimant working a second job leaves the house, and weekends tend to be productive. After the first block we tell you whether to continue.
Is claimant surveillance legal in Florida?
Yes, from public places or places where the investigator has a right to be, without trespass, and without recording private conversations. Florida’s all-party consent rule under Statute 934 applies to audio, so video is shot without sound where required.
Can you confirm a claimant is working another job?
Yes. We document the claimant arriving, working, and leaving on video with dates and times, and identify the employer through records and observation. That is the most common finding in Doral comp files.
Do you handle SIU referrals and suspected fraud?
Yes. We coordinate with your special investigations unit and prepare files suitable for referral to the Florida Division of Investigative and Forensic Services when fraud indicators are present.
How fast can you start?
Same week for most Doral assignments. Our office is twenty minutes away in Coral Gables.
Get a Written Quote on Your Claimant
Send the claim number and the restrictions. We will tell you what a surveillance block costs and when we can start.
Request a Quote