Insurance Defense & Workers' Compensation Investigations in Aventura, FL
The claim says she cannot walk more than a block. The video shows her doing three laps of the Country Club Drive path with a friend.
Confidential. Written estimate before we start.
Surveillance That Settles Exaggerated Claims
Aventura‘s claims come from retail, hospitality, healthcare, and the condo towers. Aventura Mall alone employs thousands. Aventura Hospital, the medical offices along Biscayne Boulevard, the hotels across the Sunny Isles line, and the valets, doormen, and maintenance staff in a hundred buildings all generate comp files. Premises claims from residents and visitors against associations, garages, and retailers add to the pile. Some claims are real. Some are a bad knee that heals the day the checks stop.
Defense firms and adjusters have sent Wasser Investigations their northeast Miami-Dade files since 1985. Marc Rapaport, a partner at Cole, Scott & Kissane, has said on the record that Travis Wasser gets surveillance his firm can use in defense of its cases and that it has led to favorable settlements. We document what a claimant can physically do on an ordinary day, put it in a report with a timeline, and Travis shows up for the deposition.
What We Investigate for Insurers
Workers’ compensation
Activity checks, surveillance during claimed disability periods, and verification of restrictions under Chapter 440. Common findings in Aventura include unreported work at another store, another building, or a home-care job.
Premises liability defense
Scene documentation and witness canvass for claims against the mall and its tenants, condo associations, garage operators, and hotels, plus the claimant’s prior claims and prior injuries.
Auto liability
Post-crash surveillance of claimants alleging permanent injury under Florida’s PIP threshold, on Biscayne Boulevard, the causeway, and I-95.
Disability and long-term care
Extended activity monitoring for long-tail claims where a pattern over weeks matters more than one afternoon. Aventura has a lot of these.
Condo and property claims
Verification of loss, pre-loss condition, and contractor involvement on tower water, fire, and hurricane claims.
Watching a Claimant Who Leaves Through a Valet Stand
An Aventura claimant leaves through a garage gate or a valet, and may walk to the mall, the pool, or the walking path without touching a car for days. Foot surveillance around Country Club Drive and vehicle surveillance out of a garage exit are different skills, and both are required. Concierges and roving security notice loitering. Williams Island and Turnberry add a guard.
We have run surveillance in Aventura for forty years. We know the garage exits, the public vantage points around the circle and along Biscayne, the parking at the mall and Founders Park, and the rhythm of an Aventura day well enough to be in position before the subject leaves. Discretion is a legal requirement as much as a tactical one: surveillance that crosses into trespass or harassment gets excluded, and we do not hand plaintiff’s counsel that argument.
The Surveillance Package
- Timestamped, continuous video with no gaps that invite argument
- Still frames of the moments that matter, labeled by date and time
- A written activity log for every surveillance day, including days with no activity
- Chain-of-custody records for all media
- Claimant background: prior claims, prior suits, social media, current employment
- Investigator testimony at deposition, mediation, or trial
We report what we saw, including when the claimant behaved exactly as the restrictions describe. Defense counsel needs that before mediation, not after.
Questions From Adjusters and Defense Attorneys
How many days of surveillance does a claim need?
Two to three days spread over a couple of weeks is the usual start. Weekends and days after a medical appointment tend to be productive. After the first block we tell you whether to continue.
Is claimant surveillance legal in Florida?
Yes, from public places or places where the investigator has a right to be, without trespass, and without recording private conversations. Florida’s all-party consent rule under Statute 934 applies to audio, so video is shot without sound where required.
Can you confirm a claimant is working another job?
Yes. We document the claimant arriving, working, and leaving on video with dates and times, and identify the employer through records and observation.
Do you handle SIU referrals and suspected fraud?
Yes. We coordinate with your special investigations unit and prepare files suitable for referral to the Florida Division of Investigative and Forensic Services when fraud indicators are present.
How fast can you start?
Same week for most Aventura assignments. Our office is thirty minutes away in Coral Gables.
Get a Written Quote on Your Claimant
Send the claim number and the restrictions. We will tell you what a surveillance block costs and when we can start.
Request a Quote